Question 1

Mining pool revenue payout rules

Accepted Answer

The pool synchronizes the daily output bill from 8:00 to 16:00 (GMT+8) (from 8:00 yesterday to 8:00 on the same day) and send the mining output of last tuesday to this monday to the user's personal wallet on every Wednesday
The handling fee is borne by the mining pool, users do not need to pay for handling fee;
All mining output belongs to the user, HashFrog platform is not involved in profit sharing.

Minimum payout amount:

|Mining Pool | Minimum Payout Amount （KDA)） | Small Payout | | --- | --- | --- | | Antpool | 2 |0.2 |

||| Minimum mining payout: if the daily output amount is greater than 2 KDA, payment will be initiated; If the daily output amount is less than 2 KDA, the mining pool can only pay when the accumulated output is greater than 2 KDA ||| Small payout: the income left in the mining pool after the end of the plan - after the order is completed, payment will be initiated within 48 hours if the KDA output (greater than 0.2KDA) left in the mining pool reaches the threshold value, otherwise, the output will remain in the mining pool

Where does the hashrate output go?

The mining pool will directly pay to the wallet address filled in when purchasing hashrate, without going through the platform.

Question 2

KYC certification level and rights

Accepted Answer

Transaction Limit: KYC identity verification is required for accumulated transaction amounts exceeding 5000USDT. |Certification Level | Uncertified | Individual Basic Certified| | --- | --- | --- | | Transaction Limit | Below 5000USDT | No Limit |

Withdrawal Limit： KYC identity verification level varies depending on the amount of "daily" withdrawals, please check the following limits:

| | BTC | USDT | ETH | BCH | | --- | --- | --- | --- | --- | | Uncertified | 0.05 | 1000 | 1 | 10 | | Individual Basic Certified | 1 | 20000 | 20 | 200 |

Remarks：

The transaction amount is the sum of accumulated plan fees and service fees paid
Proof of oversea residential address is required for KYC identity verification of users in restricted countries
For more enquiries, please contact: support@hashfrog.com

Question 3

How to calculate the cycle output rate of hashrate products

Accepted Answer

|Static Data | Calculation Formula | | --- | --- | --- | | Static Currency Acquisition Price | (1 / Current Daily Output) * Hashrate Fee | | Duration Static Output | Currency Mined during the Duration * Reference Currency Price | | Static Output Ratio | （(Duration Static Output - Hashrate Fee - Service Fee) / Hashrate Fee | | Static Annual Output Ratio | (Static Output Ratio / Duration Days) * 360 | | Static Cost Recovery Time | Duration Hashrate Fee / (Current Daily Output * Reference Currency Price - Service Fee)） | ${color}[#c31818](Difficulty reference: Real-time difficulty)

Take the KA3 series of hashrate products as an example：

| T | Days | Discount | Hashrate fee after discount | Service fee | | --- | --- | --- | | 10 | 120 | 10% | $0.5/T | $0.05/T/D | ${color}[#c31818](**Assuming the current daily theoretical output of 10T is: $7.47)

Product Price = Duration hashrate fee + Duration service fee = ($0.5/T×10T×120 days) + ($0.05/day×10T ×120 days) = $600 + $60 = $660

Duration Static Output = $7.47*120 days = $896.4

Duration Static Output Ratio = ($896.4 - $600 -$60) / $600*100% = 39.4%

Question 4

How to start mining on HashFrog

Accepted Answer

| 1.Register an account, set your login password and fund password

| 2.Place an order and pay

Select a product--[Buy Now]--【Add a new KDA address】--【Submit order】--Select your payment currency (Please deposit your fund before transaction if "My fund" is insufficient, )--【Pay Now】--【Perform security authentication】--【Enter your fund password】

Note: Due to the upgrade of the system, only USDT payment orders are supported currently. Other types of digital currencies you recharge can be freely withdrawn, but they cannot be used to buy hashrate products. USDT, BTC, ETH, and BCH will be supported for product purchasing after the system upgrade is completed.

When "Payment Successful" pops up, it means that you have successfully purchased the hashrate plan, and the miner will start to operate to bring you the output within few hours

| 3.Check the mining output on 【HashFrog official website】 - 【My Account】 - 【Hashrate Products】

Question 5

Package fee breakdown

Accepted Answer

HashFrog hashrate products, mining fees include the following parts:

1.Hashrate fee: Periodic rental fee of the miners will be charged when the order is placed 2.Service fee: The electricity fee of mining will be charged when the order is placed

You will need to pay the hashrate fee and full service fee when the order is placed. Support USD payment ||| Note: Due to the upgrade of the system, only USDT payment orders are supported currently. Other types of digital currencies you recharge can be freely withdrawn, but they cannot be used to buy hashrate products. USDT, BTC, ETH, and BCH will be supported for product purchasing after the system upgrade is completed.

Question 6

Hashrate compensation in special cases

Accepted Answer

The Mining hashrate value of your order placed at HashFrog is approximately equal to the actual hashrate of your plan. Due to the volatility in the mining process; and other factor such as the network environment, it is basically difficult to compute the accrurate hashrate value. As a result, the hashrate may be higher or lower than the average, and the value will fluctuate over a small range. The actual hashrate and the plan hashrate value are very close. If there is a big difference between the two values, i.e. the actual mining hashrate lesser than 95% of the plan hashrate value, please contact us for hashrate compensation after verification.

(Please pay attention to the average daily hashrate, the real-time hashrate might be lower than the plan hashrate value, but the average daily hashrate is consistent with the plan hashrate value)

There are two types of compensation methods for abnormal hashrate fluctuations:

1:1 Deferred compensation Due to the mining farm power outage, maintenance and other inevitable factors causing the hashrate drop to 0, HashFrog will extend the mining time of the affected plan to a 1:1 ratio:

If the power outage is less than one hour, the hourly hashrate of the user contract will be affected, and there will be a hashrate compensation (compensation within 24 hours)
If the power outage lasts for more than one hour, the user will be compensated for the time . That is, the power outage is 1 hour, and the mining time is extended by 1

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